Privacy

Privacy Policy

Last updated: April 2026

1. Data Controller

Metatron Marketing Ltd
Algarve, Portugal
Email: hello@livinglinkalgarve.com
Website: www.livinglinkalgarve.com

We process personal data in compliance with the General Data Protection Regulation (GDPR) and Portuguese data protection law.

2. What Data We Collect and Why

Purpose	Data	Legal basis
User account	Name, email, password hash	Art. 6(1)(b) GDPR — contract performance
Newsletter	Email address, language preference	Art. 6(1)(a) GDPR — consent
Contact requests	Name, email, message content	Art. 6(1)(b) GDPR — pre-contractual steps
Listings / payments	Business name, contact details, payment data (via Stripe)	Art. 6(1)(b) GDPR — contract performance
Analytics (Umami)	Anonymised page views, device category	Art. 6(1)(f) GDPR — legitimate interest
Analytics (Google Analytics)	IP (anonymised), page views, behaviour	Art. 6(1)(a) GDPR — consent via cookie banner
Security logs	IP address, timestamps	Art. 6(1)(f) GDPR — legitimate interest

3. How Long We Keep Your Data

User accounts: until you delete your account, then max. 90 days in backups.
Newsletter subscriptions: until you unsubscribe.
Contact requests: 2 years from receipt.
Payment data: statutory retention period (10 years under Portuguese tax law); card details remain with Stripe.
Google Analytics: 14 months (default setting).
Security logs: 30 days.

4. Processors (Third-Party Service Providers)

Hetzner Online GmbH — server hosting (EU)
Google LLC — Google Analytics (USA, consent-only; EU Standard Contractual Clauses)
Stripe, Inc. — payment processing (USA; EU Standard Contractual Clauses)
SMTP service — email delivery (EU)

Data processing agreements (Art. 28 GDPR) are in place with all processors.

5. Sharing With Third Parties

We do not sell your data. We share data only with the processors listed above and when required by law.

6. Your Rights

Under GDPR you have the right to:

Access (Art. 15): know what data we hold about you.
Rectification (Art. 16): correct inaccurate data.
Erasure (Art. 17): the “right to be forgotten”.
Restriction (Art. 18): halt processing while data is disputed.
Portability (Art. 20): receive your data in a machine-readable format.
Object (Art. 21): to processing based on legitimate interest.
Withdraw consent (Art. 7(3)): at any time, for future processing.

Send requests to: hello@livinglinkalgarve.com. We respond within 30 days.

7. Right to Complain

You have the right to lodge a complaint with the competent supervisory authority:

CNPD — Comissão Nacional de Proteção de Dados
Av. D. Carlos I, 134, 1.Âº — 1200-651 Lisboa, Portugal
www.cnpd.pt

8. Cookies

We set technically necessary cookies (session, language preference) without consent. Analytics cookies (Google Analytics) are only set after your explicit consent via the cookie banner. Details: Cookie Policy.

9. Contact for Privacy Requests

Email: hello@livinglinkalgarve.com
Please include “Privacy Request” in the subject line.